We are a family running online business trading since 2002. We believe we can offer a better customer care by taking decisions our own to resolve any issues our customers may have while dealing with us. There is no chain of command or multi layered hierarchy personnel for you to go through.
We are also offering our customers a more budget conscious payment options whereby you won’t be tempted by the` buying power` of your credit cards. You may only spend what you have in your account or what you really can afford to spend up to. The Electronic Fund Transfer (EFT) option is pretty fast (FastPayment) and most of the UK Banks are having this facility in place for their customers free of charge, hence, it is almost a `real time` fund transfer, as far as the speed of transaction is concerned.
In the event of any unfortunate circumstances we fail to match your expectations on our products or service, we will refund you in full as we explained in the `Returns & Refund` section. We encourage you to send email (csupport@giftagift.co.uk) on the first instance on any issues that haven’t dealt with on our website, we will get back to you as soon as we can. You may contact us if you rather would like to, we appreciate your custom.
None of these conditions will have an effect on your statutory rights.
Last Updated: March 23, 2009